Refund policy

At Vanveda Ayurveda, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help with a simple and transparent refund process.

✅ Eligibility for Refunds

We offer refunds under the following conditions:

• The product is damaged, defective, or the wrong item was received.
  
  

• The product is unused, in its original packaging, and returned within 7 days of delivery.
  
  

• Proof of purchase (invoice/order ID) is provided.
  
  

❌ Non-Refundable Items

• Opened, used, or tampered products.
  
  

• Products returned after 7 days of delivery.
  
  

• Health supplements or Ayurvedic drops returned without valid reasons (as per health & hygiene safety norms).
  
  

• Customized or discounted items marked as non-refundable.
  
  

🔄 Return & Refund Process

1. Contact Us at:
   📧 support@vanvedaayurveda.in
   📞 +91-8506046494
   within 7 days of receiving the product.
   
   

2. Provide:
   
   

• Order ID
  
  

• Reason for refund
  
  

• Photos of the product (if damaged/defective)
  
  

3. After approval, we will initiate a pickup or ask for courier return.
   
   

4. Once we receive and inspect the product, your refund will be processed within 7–10 working days to the original payment method.
   
   

💳 Refund Modes

• Online payments: Refunded to your original payment method (UPI/Wallet/Bank).
  
  

• Cash on Delivery: Refund via Bank Transfer or UPI after verification.
  
  

🛑 Note:

• Shipping charges (if any) are non-refundable.
  
  

• Products purchased through third-party platforms must follow their refund policies.